+Otter Onboarding Guide
We’ve put together some very quick and helpful videos on how to set up and troubleshoot your devices.
We’ve put together some very quick and helpful videos on how to set up and troubleshoot your devices.
Menu requires updates? We have videos and steps on how to make changes to your Otter Menu.
Before taking your virtual store live on the delivery service providers, you'll need to complete your Stripe connected account. Once your Stripe connected account is created we can pay your business for the orders you fulfill through your RaaS virtual brand.
Please click on the link provided, you'll be redirected to Stripe where you can start filling in the information needed to complete your Stripe connected account
< We will provide a URL sign-up link from partner@raas.com for all locations you would like to sign up for a virtual brand >
We are only able to pay your business through the account connected to the URL provided, this is irrespective of any other stripe account(s) you may have already created
Note: RaaS will never have access to your information.
It is private information for Stripe for the purpose of payment processing and verifying your business.
You must use a mobile phone number that can receive text messages. You'll need this mobile number available to you for repeated logins going forward.
Input code from the Stripe security Text.
Identify your business type.
Input Business Details. This information is utilized by Stripe to verify the account.
Input your business' routing and account number
Verify Business and proof of identify
Confirm Registration. If registration is denied then you will have to contact onboarding@raas.com for a new link.
When you see this, you are finished! CONGRATULATIONS!
To access your Stripe payment dashboard after getting connected go to dashboard.stripe.com:
To contact Stripe customer support go to stripe.support.com: