Privacy Policy - RaaS

PRIVACY POLICY

Protecting your private information is our priority. This Statement of Privacy applies to raas.com and Restaurant as a Service LLC. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Restaurant as a Service LLC. include raas.com and RaaS. The RaaS website is an ecommerce site. By using the RaaS website, you consent to the data practices described in this statement.


Collection of your Personal Information

In order to better provide you with products and services offered on our Site, RaaS may collect personally identifiable information, such as your:


      - First and Last Name

      – Mailing Address

      – E-mail Address

      – Phone Number

      – Employer

      – Job Title

       Business name

      – Business Website

      – Hours of Operation

If you purchase RaaS's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.


RaaS may also collect anonymous demographic information, which is not unique to you, such as your:


      – Age

      – Gender

      – Race

      – Religion

      – Political Affiliation

      – Household Income

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.


Use of your Personal Information 

RaaS collects and uses your personal information to operate its website(s) and deliver the services you have requested.


RaaS may also use your personally identifiable information to inform you of other products or services available from RaaS and its affiliates.


Sharing Information with Third Parties

RaaS does not sell, rent or lease its customer lists to third parties.


RaaS may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, arrange for deliveries, or offer contractual services including enhanced procurement. All such third parties are prohibited from using your personal information except to provide these services to RaaS, and they are required to maintain the confidentiality of your information. The enhanced procurement service is provided by Clear Hospitality Network, https://clear-hospitality.com/ , with whom RaaS has a paid affiliate relationship to provide prospective customers.


RaaS may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RaaS or the site; (b) protect and defend the rights or property of RaaS; and/or (c) act under exigent circumstances to protect the personal safety of users of RaaS, or the public.


Tracking User Behavior

RaaS may keep track of the websites and pages our users visit within RaaS, in order to determine what RaaS services are the most popular. This data is used to deliver customized content and advertising within RaaS to customers whose behavior indicates that they are interested in a particular subject area.


RaaS may use tracking software that provides heatmaps and other information about the users experience


Automatically Collected Information

Information about your computer hardware and software may be automatically collected by RaaS. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the RaaS website.


Use of Cookies

The RaaS website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.


One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize RaaS pages, or register with RaaS site or services, a cookie helps RaaS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same RaaS website, the information you previously provided can be retrieved, so you can easily use the RaaS features that you customized.


You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the RaaS services or websites you visit.


Children Under Thirteen

RaaS does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


E-mail Communications

From time to time, RaaS may contact you via email or SMS for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.


If you would like to stop receiving marketing or promotional communications via email or SMS from RaaS, you may opt out of such communications by clicking UNSUBSCRIBE button or replying STOP.


External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.


Changes to this Statement

RaaS reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.




Effective as of September 1, 2020